Delivery Information
At Seasroad, we strive to deliver your orders promptly and reliably, ensuring a smooth shopping experience for all our customers. Below are the details of our delivery policy:
1. Shipping Cost
Free Shipping: We are pleased to offer free shipping on all orders, regardless of size or weight. No hidden fees or extra charges—what you see at checkout is what you pay.
2. Delivery Times
Our delivery times are based on the shipping method and your location. Orders are processed within 1-3 business days after payment confirmation.
Standard Shipping (Sea Freight):
Estimated delivery time: 20-45 business days.
Suitable for larger or bulk items such as laptops, monitors, or other heavy electronics.
Expedited Shipping (Land/Air Freight):
Estimated delivery time: 14-25 business days.
Recommended for smaller items such as headphones, accessories, or gadgets.
Note: Delivery times are estimates and may vary depending on factors such as customs clearance, holidays, and shipping carrier schedules.
3. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to track your package in real-time.
You can also log in to your account on our website to view the status of your order.
4. Delivery Address
Please ensure your delivery address is accurate and complete when placing your order.
We currently deliver to residential and business addresses across North America, excluding P.O. Boxes and APO/FPO addresses.
5. Customs and Duties
All items are shipped directly from our warehouse in China. Customs duties or taxes may be applicable based on local regulations in your country.
Any additional charges for customs clearance are the responsibility of the recipient.
6. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact our customer support team at gmy082024@outlook.com for assistance.
In the rare event of a lost shipment, we will work with the carrier to resolve the issue promptly.
7. Damaged or Incorrect Items
If your package arrives damaged or contains incorrect items, please notify us within 7 days of receipt. Our support team will assist with a replacement or refund.
We are committed to providing excellent service and keeping you informed throughout the shipping process. For further questions about our delivery policy, feel free to reach out to our customer support team.
Contact Us
Email: gmy082024@outlook.com
Phone: +1 (929)760-3208
Thank you for choosing Seasroad. We look forward to serving you!